1. Introduction
Welcome to Mango ("App," "we," "our," or "us"), a premium digital content platform operated by Mango app India. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application available on Google Play Store.
By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
2. Information We Collect
We collect information to provide a better user experience and premium content services. The types of personal information we collect include:
2.1 Account Information (via Google Sign-In)
When you sign in using your Google account (Gmail), we receive the following information from Google with your consent:
- Full name as registered with Google
- Gmail email address
- Google profile photo (if publicly available)
- Google User ID (unique identifier)
Note: We do not receive or store your Google password. Authentication is handled entirely by Google's secure OAuth 2.0 service.
2.2 Payment & Transaction Information
When you purchase a subscription or any paid plan through our App, payment processing is handled via UPI (Unified Payments Interface) and/or Google Play Billing. We collect:
- Transaction ID and payment reference number
- Plan purchased and amount paid
- Date and time of transaction
- Payment status (success/failure/pending)
Security Commitment: We do NOT collect, store, or process your UPI PIN, bank account number, debit/credit card details, or any other sensitive financial credentials. All payment processing is conducted through secure, RBI-regulated payment gateways.
2.3 Device & Technical Information
We automatically collect certain technical information from your device, including:
- Device model, operating system version, and Android version
- App version and build number
- IP address and approximate geographic location (country/state level only)
- Device identifiers (Android Advertising ID)
- App usage data, session duration, and feature interactions
- Crash logs and error reports
2.4 Content Interaction Data
We collect data about how you interact with content on our platform:
- Content viewed or accessed
- Search queries within the App
- Subscription plan history and status
3. How We Use Your Information
We use the information we collect for the following specific purposes:
- Account creation, authentication, and management.
- Processing and verifying your subscription payments.
- Granting or revoking access to premium content based on your plan status.
- Personalizing your content experience.
- Communicating with you regarding your account, purchases, or App updates.
- Detecting and preventing fraud, unauthorized access, or terms violations.
- Improving App performance, fixing bugs, and developing new features.
- Complying with legal obligations and enforcing our Terms and Conditions.
- Responding to customer support requests.
4. Age Restriction & Verification
Mango is strictly intended for users who are 13 years of age or older. By using the App, you confirm that you are at least 13 years old. We do not knowingly collect personal information from individuals under the age of 13.
If we discover that we have inadvertently collected data from a minor under 13, we will promptly delete such information and terminate the associated account. Parents or guardians who believe their child has accessed the App should contact us immediately at mangoappindia@gmail.com.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
5.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating the App, including:
- Google LLC (authentication, analytics, Play Billing)
- UPI payment service providers and banking partners
- Cloud hosting and storage providers
- Analytics service providers (e.g., Firebase Analytics)
These providers are contractually obligated to maintain the confidentiality and security of your data and may not use it for any purpose other than providing services to us.
5.2 Legal Requirements
We may disclose your information if required to do so by applicable law, court order, or governmental authority, including to comply with the Information Technology Act, 2000 and its amendments (India), or any other applicable legislation.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice within the App.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at mangoappindia@gmail.com. Following a deletion request, we will remove your data within 30 days, except where retention is required by law.
Transaction records may be retained for up to 7 years as required under applicable Indian financial and tax regulations.
7. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between the App and our servers.
- Encrypted storage of sensitive data at rest.
- Access controls limiting employee access to personal data on a need-to-know basis.
- Regular security audits and vulnerability assessments.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Correction
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your personal data (subject to legal retentions).
Right to Portability
Request transfer of your data in a machine-readable format.
9. Cookies & Tracking Technologies
The App may use cookies, local storage, and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You may control cookie settings through your device settings; however, disabling certain tracking may affect App functionality.
10. Third-Party Links & Services
The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the App.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will revise the 'Effective Date' at the top of this policy and notify you via in-app notification or email. Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us. We are dedicated to protecting your data and addressing all privacy inquiries.
Email Support
Company Details
Mango app India
Response Time
Within 24-48 business hours